| 1. |
What facilities does Snookumspets.com
have to ensure the health and safety of its puppies and
kittens? |
| 2.
|
Does Snookumspets.com breed companion
animals? |
| 3.
|
Why did Snookumspets.com create a
breeders’ network? |
| 4.
|
Does Snookumspets.com support puppy
mills? |
| 5.
|
Are your puppies and specialty kittens
registered? |
| 6.
|
What sort of support can customers
expect once a family pet is purchased? |
| 7. |
What are Snookumspets.com’s methods
for ensuring the health of its puppies and specialty
kittens? |
| 8.
|
What happens if a home cannot be found
for one of your pets? |
| 9. |
How do you ensure puppies and kittens
stay healthy? |
| 10. |
I don’t live in Charlottetown. How
can I purchase a puppy or kitten? |
| 11. |
What do I need to know before I
purchase a pet? |
| 12. |
Is there any support available to new
pet owners after they purchase a puppy or kitten? |
| 13. |
Why does a new pet owner need to
closely monitor the puppy’s or kitten’s health when it
arrives? |
| 14.
|
Where can I learn more about puppies
and kittens that came from Snookumspets.com? |
| 15. |
I have a suggestion. How can I share
it with you? |
|
|
| 1. |
What facilities does Snookumspets.com
have to ensure the health and safety of its puppies and
kittens? |
|
Our experienced and knowledgeable staff are dedicated to
ensuring that puppies and kittens receive the very best care
and attention. Our kennel area is constructed to ensure the
very best accommodations and 100% sanitation for our puppies
and kittens.
Our kennels are completely lined with the same fiberglass
sheeting used in our local hospital’s emergency area for
easy and quick disinfection to ensure a safe and
disease-free environment for our puppies and kittens. Our
state-of-the-art air-flow system, complete with heating and
air conditioning, ensures the proper air quality and
comfortable temperature, summer or winter, for our puppies
and kittens. |
|
|
| 2.
|
Does Snookumspets.com breed companion
animals?
|
|
Snookumspets.com does not breed any of our puppies or
kittens. Instead, Snookumspets.com has created a
network of quality breeders throughout Eastern Canada to be
able to provide a number of different breeds to Atlantic
Canadian families. Each breeder is inspected by
Snookumspets.com’s owner, Bud Wheatley, and
evaluated on its:
• Premises
• Operations
• Practices
• Knowledge base
If a breeder is successful, they are invited to join
Snookumspets.com’s network of breeders. Currently, we
have breeders from Prince Edward Island, Nova Scotia, New
Brunswick, and the Gaspe Region of Quebec. |
|
|
| 3.
|
Why did Snookumspets.com create a
breeders’ network?
|
|
Snookumspets.com created a breeders’ network
in order to provide Atlantic Canadian families with
quality pets on a timely basis and for a reasonable
price. Due to the large geographic area and the many
rural communities across Atlantic Canada, families were
finding it increasingly difficult to find the right pet
for them. |
|
|
| 4.
|
Does Snookumspets.com support puppy
mills?
|
|
Absolutely not. Snookumspets.com does not condone the
operations of puppy or kitten mills and under no
circumstances would we deal with them in any way.
Because we have taken the time to develop our network of
breeders, we have confidence in the quality and health of
all of the puppies and kittens we sell. Members of our
breeders’ network are inspected frequently by our owner –
every time a new litter of puppies or kittens is ready – to
ensure breeders continue to maintain quality operations. |
|
|
| 5.
|
Are your puppies and specialty kittens
registered?
|
|
Snookumspets.com is proud to provide companion
animals to families across Atlantic Canada. While we do not
sell registered (papered) puppies or kittens, many of them
could have been registered (papered) due to their high
quality parents. We are able to sell companion animals –
family pets – for less because our puppies and specialty
kittens are not registered. |
|
|
| 6.
|
What sort of support can customers
expect once a family pet is purchased?
|
|
Snookumspets.com's
customers are able to rely on our knowledge and
experience, as well as our intimate knowledge of our
breeders' facilities. Snookumspets.com
is proud to offer families well-bred, healthy, and well
adjusted puppies and kittens.
The vast majority of our breeders are "hobby breeders,"
where the puppies or kittens are born and raised in a
private residence with a mom, dad, their children and a
great deal of love. In our view, this is the ideal place
from which to start the puppy or kitten's life,
especially for a family pet.
We also have professional breeders that specialize in
one or two breeds and provide Snookumspets.com
with the registered (or registerable) breeding stock.
Finally, we, on occasion, get puppies and kittens from a private home where the litter was born to the family pet without any plans of being a breeder. We still do our quality control inspections to ensure that the puppies or kittens are healthy and well-adjusted. |
|
|
| 7. |
What are Snookumspets.com’s methods
for ensuring the health of its puppies and specialty
kittens? |
|
All of our puppies and specialty kittens are fully inspected
by our owner before being selected by Snookumspets.com
for our customers. Once they arrive at our kennel, they are
carefully inspected based on our Standard Care Protocol.
Our protocol ensures each and every puppy and kitten
receives the highest standard of care. Elements of our
Standard Care Protocol include:
• Weight checked and recorded
• Flea and mite bathed as precaution
• Examined for ear mites and other common conditions
• Dewormed with two types of dewormers
• Second thorough examination by another staff member
• Veterinarian check-up
• Receives first needle (for Distemper, Hepatitis,
Parainfluenza and Parvo Virus)
• Treated for Coccidia
• Receives Bordetella nasal shot (for puppies), if
necessary, to help
prevent kennel cough
• Treated for Giardia (Beaver Fever) (for puppies)
Once they have had a thorough check-up and received all
necessary vaccinations and care, our puppies and kittens are
then continuously monitored to ensure their health and
comfort. Caring and knowledgeable staff pay particular and
close attention to be sure our companion animals make
healthy and steady weight gains.
All puppies are housed with their litter mates only and
either alone or with a maximum of two others. They enjoy a
comfortable, properly sized, dry and clean kennel during
their stay, and have fresh food and clean water at all
times. |
|
|
| 8.
|
What happens if a home cannot be found
for one of your pets?
|
|
Every puppy and kitten at Snookumspets.com is
guaranteed a new home. We believe that every puppy and
kitten deserves a good home and we work to make a match for
our pets with people looking for a new furry family member.
We have never, nor will we ever, put an animal down because
a home cannot be found. Taking puppies and kittens into our
care is an enormous responsibility and we take it very
seriously. |
|
|
| 9. |
How do you ensure puppies and kittens
stay healthy? |
|
Before a puppy or kitten leaves our kennels to join their
new family, they are again completely scrutinized by our
experienced staff. Our staff again check their weight, trim
their nails and check their ears to be sure they’re healthy.
They also receive another flea and mite bath to be sure they
are ready for their new home. |
|
|
| 10. |
I don’t live in Charlottetown. How
can I purchase a puppy or kitten? |
|
Snookumspets.com will ensure delivery to almost any
region in Atlantic Canada and beyond.
By land, puppies and kittens are delivered
throughout New Brunswick and Nova Scotia in our
company’s climate-controlled van. Puppies and kittens travel to their new
homes safely and in comfort. When the driver arrives to
deliver your new puppy or kitten, he (usually
Snookumspets.com’s owner) will again examine the pet to
be sure that it has arrived safely and in good health.
If a puppy or kitten is being flown to meet its new family,
Snookumspets.com makes all delivery arrangements to
ensure that the new pet arrives safely and in good
health. We ensure that the total flight time and in-transit
times are reasonable for a young animal and that the air
cargo compartment has adequate heat for the puppy or kitten.
Once the puppy or kitten arrives, we require customers to
phone us on our toll-free number within an hour of the pet’s
arrival. This way, we can ensure the puppy or kitten has
been picked up safely and that the flight has not adversely
affected the new arrival. |
|
|
| 11. |
What do I need to know before I
purchase a pet? |
|
Purchasing a pet is a serious responsibility. Because we
want to be sure that our puppies and kittens are going into
homes that will care for them and where they will thrive, we
require customers to sign a contract stating that they
understand the responsibility of pet ownership and that they
promise to care for the pet and its health.
Along with the puppy or kitten’s Health Record, customers
are also provided with a two-page puppy or kitten
information sheet on caring for your new pet. Because
puppies and kittens are young, they require extra care and
attention – very much like a baby does – to be sure they
remain healthy. Our puppy and kitten care information sheets
outline areas in which to pay special attention, especially
as the pet is adjusting to its new home.
Finally, when customers purchase a pet, Snookumspets.com
requires that they listen to an information session on the
dos and don’ts of caring for a puppy or kitten. We want to
be sure that the pet remains healthy and, in our experience,
a combination of written contract, printed information
sheets and a verbal information session works the best in ensuring that
new pet owners know and understand the information they need
to care for their young pet. |
|
|
| 12. |
Is there any support available to new
pet owners after they purchase a puppy or kitten? |
|
New pet owners are encouraged to call us first on our
toll-free number or our emergency line if, for any reason,
they are concerned about the health of their new puppy or
kitten. This service is available twenty four hours a day
and seven days a week. All customers are advised to call
regardless of the time, day or night, if they are worried or
concerned. We can immediately assist and do the worrying for
them.
Approximately twenty four hours after the puppy or kitten
has left our care we do a follow-up call to our customer to
ensure all is going fine with the new arrival. This
conversation includes a list of questions requiring a
satisfactory answer to also enable us to assess the new
arrival’s stress level and how well it is coping in its new
environment and with all its new found friends. If, for any
reason, we feel that further follow-ups are necessary then
we do so until the new arrival is one hundred per cent
comfortably settled in to its new home with its new family. |
|
|
| 13. |
Why does a new pet owner need to
closely monitor the puppy’s or kitten’s health when it
arrives? |
|
Snookumspets.com assures you that you will receive a
healthy puppy or specialty kitten. However, stress, and
sometimes extreme stress, on a new puppy or kitten being
bathed, transported, and entering a new home with other
animals and young children causes the puppy’s or kitten’s
immune system to drop to very low levels for a few days.
While its immune system is down, it can be more susceptible
to illnesses. This means that the new pet may develop an
illness that it normally would not. It may get sick and, for
young animals, this can be very serious or even
life-threatening.
For that reason, we require our customers to make the
transition into the new home as easy for the new puppy or
kitten as possible to lessen the effects of stress. This
includes ensuring that all members of the family give the
puppy lots of space and to handle their small bodies with
extreme care. New pet owners should closely monitor how much
the puppy eats and drinks to be sure that it gets enough of
each. Any customer with a concern about the new pet’s health
should immediately call Snookumspets.com’s emergency
line, day or night.
On rare occasions, a puppy or kitten may arrive at its new
home with a previously undetected condition or illness. If
this is the case, Snookumspets.com will take
responsibility to correct the situation or even replace the
pet should it pass away. Please refer to your purchasing
contract for more information. |
|
|
| 14.
|
Where can I learn more about puppies
and kittens that came from Snookumspets.com?
|
|
The highlight of our day is hearing about how well our
puppies and kittens are doing in their new homes. We
encourage all of our customers to keep us posted on how
their pet is doing. Our news page includes many stories and
photos of pets who have joined loving families from across
Atlantic Canada and beyond. |
|
|
| 15. |
I have a suggestion. How can I share
it with you? |
|
Snookumspets.com has been in business for over ten
years. Over this time, we have tried to constantly improve
our services to customers and the care we provide to puppies
and kittens. If there is a way we can better meet your needs
or those of our puppies and speciality kittens,
please let us know. |
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